Key Account Management – Department for Business & Trade

Key Account Management is a service for both UK foreign owned companies, or businesses with foreign parent companies, which are strategic to the region.


The overall aim of the  Department for Business & Trade’s Key Account Management programme is to implement a strategic account management capability across the Marches, as part of the Midlands Engine region, with the following key objectives:

  • Build local capacity to carry out account management support effectively
  • Identify existing foreign investors who are not already being account managed
  • Identify and support growth/further investment in foreign owned companies
  • Identify issues affecting foreign investors to feed into government policy teams
  • Support foreign investment within the region with a particular focus on creating or safeguarding jobs, supporting Net Zero alignment to meet with government’s Ten Point Plan for Green Industrial Revolution, R&D activity, and that supporting achievement of the UK’s science and technology ‘superpower’ status

The key eligibility criteria for the KAM Programme are:

  • Companies must be foreign owned (e.g. they must have a minimum 10% foreign ownership by one single stakeholder)
  • Companies must be existing investors who are already established in the UK
  • Companies should not normally have an existing account management relationship with the Department for Business & Trade network

To access support, eligible businesses should contact [email protected]

An account manager from the team will be able to talk you through the range of support available locally, including events and specialist advice through the Marches Growth Hub, local authorities, and also from across the wider Department for Business & Trade’s global networks.

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