Customer Relationship Management

Customer Relationship Management
Building relationships with your customers and giving tools to keep your customers coming back!

CRM – Having gone to great efforts with marketing, and been successful in closing deals and making sales, we need to look after our customers, or all that effort has been wasted. This workshop describes what Customer Relationship Management is and why it’s important. We look at the importance of attitude, robust processes and effective systems, and why communication is so vital.

Funding from the Coronavirus Community Support Fund, distributed by The National Lottery Community Fund, has helped us to create and deliver a project to help support those made unemployed, or at risk of unemployment, Due to COVID-19. Whether you have been made redundant, or at risk of redundancy, or your business has closed or at risk of we can support you.

For the next 6 months we will have experts in employability and experts in business, providing support to you to help you back to work or back to business

Thanks to the Government for making this possible

*Admission subject to eligibility

*Residents of Shropshire only

*Are Not in Education, Employment or Training

*Aged 18 – 30

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